Shipping policy
Shipping Policy
Who We Are
BAGSTOO (“we,” “us,” or “our”) operates the website www.bagstoo.com.
Our mission is to provide a seamless and transparent shipping experience for all customers.
Shipping Costs
Free Shipping: We offer free standard shipping on all orders. No minimum purchase required.
Shipping Range
Delivery Area:
We currently deliver to the following region:
- United Kingdom
We do not currently ship to other countries
Order Processing Time
- Processing Time: 1–3 business days (Monday to Friday).
- Cut-off Time: Orders placed before 22:00 (GMT+1) are processed the same business day.
- Non-shipping Days: No orders are processed on weekends or public holidays.
Estimated Delivery Times
- 7–12 business days
Delivery times may vary depending on customs clearance and local courier operations.
Shipping Process
We ship through reliable international carriers.
After your order is dispatched, you will receive an email containing your tracking number and link.
Lost or Damaged Packages
If your order arrives damaged or does not arrive within the estimated timeframe, please contact us within 48 hours of delivery or the expected delivery date.
We will investigate and issue a replacement or refund as appropriate.
Returns
Please refer to our Return and Refund Policy for detailed information on returns and refunds.
Contact Us
For any questions or concerns about your order, please contact us:
Email: contact@bagstoo.com
Address: RUA JOAO SATIRO DE ALMEIDA LEME 325, SALA 04, Angatuba SP, 18240-061, Brazil
Hours: Monday–Friday, 9:00 AM to 5:00 PM (GMT+1)